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Motability gives thousands of people the chance to lease a brand-new, worry-free car or wheelchair-accessible vehicle at an affordable price. If you are eligible, you can use your mobility allowance to enjoy the freedom of your own vehicle. Choose a qualifying new car from Hartwell, and everything is included besides fuel. So that means your insurance, maintenance, RAC breakdown recovery, servicing, new tyres and replacement windscreens are available at no extra cost. You lease your car on a three-year Contract Hire arrangement, and at the end of the deal you can simply pick another car and start again.

You'll get to choose the make and model of car, who will be driving it and any adaptations, ensuring that you can find the perfect car for your needs. Join more than three million people who have benefited from the Scheme since its introduction in 1978.

Hartwell is delighted to be part of Motability. We have Motability trained specialists who are ready to answer your questions and help you choose the right vehicle for you. We'll also guide you through the simple process and do all the paperwork for you.

Benefits of joining the Car Scheme.

If you choose a car on the Motability scheme from Hartwell, all this is included:

A new car of your choice every three years:

You get a brand new car every three years. We will contact you a few months before your lease expires, and if you decide to continue with Motability, you can choose a car for your next three year contract (provided you are still eligible).


The worry-free package provides similar cover to what you would expect under a fully comprehensive insurance policy. You can still lease a car even if you don't drive, you simply nominate two drivers who can drive on your behalf. And if you decide to leave Motability at a later stage, you can request a letter confirming your claims history to take to your new insurer.

Servicing and maintenance:

All of your regular servicing and maintenance is included and taken care of by your dealer. So you'll have no unexpected repair bills with your Motability car.

Full RAC breakdown assistance:

The RAC Motability Assist helpline and roadside staff are specially trained to handle your calls and are available on 0800 73 111 73, 24 hours a day, 365 days a year. Assistance is provided for recovery, either at the roadside or at home.

Annual car tax:

We organise the tax and have the confirmation sent directly to your home (except in Northern Ireland and Isle of Man).

Window and windscreen repair or replacement:

Should anything happen to your windows or windscreen you can get them repaired or replaced at no extra cost.

60,000 mileage allowance over three years:

You get 60,000 mileage allowance over three years with cars. However, if the total mileage is higher than the allowance when you return the car, there is a charge of 5p for every additional mile.

Many adaptations at no extra cost:

If you need adaptations to make your car easier, safer or simply more comfortable to use, you'll be pleased to know that many of the most popular ones are now available at no additional cost.

Cars at no Advance Payment:

Hartwell offers a huge range of cars to choose from, suiting all needs and budgets. You can increase your choice of cars even further by topping up your allowance with an upfront payment, or what we call an Advance Payment.

What's not included?

Although almost everything is included, please note you will be responsible for paying the following:

  • Fuel and consumables; such as screen wash
  • Optional extras not fitted as standard; such as leather seats
  • Adaptations; some need an additional payment
  • Insurance claims; there is a £75 minimum excess on any claim for loss or damage. This excess varies depending on the age and experience of the driver (full details can be obtained on application).
  • Fines; any parking or speeding fines are your responsibility
  • Theft of, or damage to, personal belongings; these include wheelchairs, coats or mobile phones (full details can be obtained on application).

Use of your car

As well as all the benefits on offer as part of our worry-free package, you'll need to make sure you're happy to lease a car within the Scheme's terms and conditions.

Motability Terms and Conditions

Imagery and information shown throughout this website may not reflect latest UK specifications, colours may vary, options and/or accessories may be featured at additional cost and locations and vehicles used may be outside of the UK. The right is reserved to change specifications, colours of the models and items illustrated and described on this website at any time.

For Passenger Vehicles: This is the manufacturer's Recommended 'On the Road' price for the model shown. It includes delivery to Dealer, 12 months Government Vehicle Excise Duty, Government First Registration Fee, cost of number plates (estimated) and VAT (at 20%) but excludes any available retail Customer Saving.

This is the Basic Recommended Retail price excluding VAT, any available Customer Saving, and ‘On the Road’ costs such as delivery to Dealer, 12 months Government Vehicle Excise Duty, Government First Registration Fee and cost of number plates.

Prices correct from January 1st til March 2020. You should, however, check with your Motability Accredited Dealer as they may change from time to time. Motability reserves the right to change prices without prior notification. Full written details and quotations available on request from an authorised participating Dealer or Motability Operations Limited. Under the scheme the vehicles are leased from Motability Operations Limited. Motability Operations Limited is authorised and regulated by the Financial Conduct Authority under reference number 735390. Vehicles shown are for illustration purposes only. Vehicles shown are vehicles available on the Motability Scheme. Please note that these vehicles are subject to availability and you should check with your Motability Accredited Ford Dealer for the availability of your preferred vehicle. Key Terms used: Advance Payment - This is the non-refundable amount payable to your Motability Accredited Dealer at the start of the three-year Lease period. Weekly Rental/ Weekly Payment - ‘Total’ indicates that the total current Allowance/Supplement is committed for the period of the contract and subsequent increases in the Allowance/Supplement are forfeited. Where the Weekly Rental is shown as a monetary value, this indicates any subsequent increases in the Allowance/Supplement will be paid by the DWP to the recipient. DLA Holders – Recipients of the Higher Rate Mobility Component of the Disability Living Allowance. WPMS Holders – Recipients of the War Pension Mobility Supplement. PIP Holders – Recipients of the Enhanced Rate Mobility Component of the Personal Independence Payment. AFIP Holders – Recipients of the Armed Forces Independence Payment.